For Windows 8.1/10, right-click the Start button then select System.For Windows 7, click Start then right-click Computer and select Properties.Click OK and close the Computer Management window.Enter the account username and click OK.In the left pane, navigate to Local Users and Groups > Groups and then double click the Remote Desktop Users group.When I opened a RDP connection from my Mac to the Windows Server I would ge the following error: Remote. Click the Windows button to open the Start Menu, then search for and open Computer Management. Step 1: Open the Microsoft Remote Desktop app.If the user account being used to remote in does not have Administrator privileges on the computer, then the account will need to be added to the Remote Desktop Users computer group:.Place a check mark next to Remote Desktop under the Domain column and click OK to close the window.
These steps need administrator privileges which may require you to contact your CTC or the IT Service Desk.
